Need help with HacoSocial? You are in the right place. Browse the common questions below or contact us directly.
For any question, bug report, account or privacy request, write to:
We respond within 24 hours, Monday to Friday. Please include your account email and a brief description of the issue.
Open the HacoSocial mobile app, go to Profile → Settings → Delete account. You will be asked to confirm. Once you confirm, your account, posts, comments and saved items are permanently removed. You can also start the process from our data deletion page.
On any post, tap the ••• menu and choose Report post. To block another user, open their profile, tap ••• and choose Block user. Our team reviews reports within 24 hours and removes content that violates our community guidelines.
On the sign-in screen tap Forgot password? and enter your email. We will send you a reset link. If you do not receive the email within a few minutes, check your spam folder or contact us.
We collect the data you provide directly (name, email, posts, photos) and basic diagnostic data to keep the app stable. We do not track you across other apps and we never sell your data. Read the full Privacy Policy.
Email us anytime at socialhaco@gmail.com. We typically respond within 24 hours, Monday to Friday.